Customer Support

A real question deserves a clear answer. Contact the AEONSAPTA studio.

Contact AEON SAPTA Studio

AEON SAPTA Studio. Email aeonsapta@gmail.com. Support is by email only. You can write at any time; replies are usually sent within 3–4 hours or by the next day.

Account and Google sign-in

Use My Account to sign in with email or Google, manage saved addresses and update personal details. For email login, use Lost your password if needed. Never send us your password, Google credentials or a one-time sign-in code.

Can I order now?

Online ordering and payments are currently paused. The catalogue is a preview of creative concepts. Saving a favourite or a Studio design does not reserve stock, confirm a price or place an order.

Custom Studio help

Describe the garment, colour, size and intended placement. Save a project file before closing the Studio. If something does not work, send the page address, device/browser and a screenshot without private account details.

Order issues and complaints

Contact Customer Care, AEON SAPTA Studio, at aeonsapta@gmail.com. Include your order reference, the problem and relevant photographs. Please report damaged, defective or incorrect items within 4 days of delivery for prompt review. This reporting request does not limit applicable statutory rights. Do not send passwords or full payment-card information.

Privacy requests

Contact Customer Care, AEON SAPTA Studio, at aeonsapta@gmail.com with the subject Privacy request to request access, correction or deletion, withdraw a marketing consent or raise a privacy concern. We may verify that the request concerns your account before disclosing or deleting information.